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  1. Simulation Curriculum Corp.
  2. Starry Night | Tech Support
  3. Starry Night | Windows Error Messages

Error message: ASCOM Plug-in Dialog Box Error Message: Failed to create or open the plug in's registry area

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    Please right-click the Starry Night application in the (C:)-->Program Files folder and choose "Run as Admin". Please let me know if this works for you.

     

    On Windows 8 see this KB article:

    https://support.simulationcurriculum.com/entries/22636776-run-as-administrator-windows-8

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    • Avatar
      Tim Hall

      I tried the process above.  Still can't configure telescope.  I did not get these step in my install: 

       

       t.w.hall@gmail.com

      Edited by Tim Hall
    • Avatar
      Aaron McDonald

      I have a similar issue except my error pop up states "Failed to find the ascom scope chooser component; Is it installed?". I ran as Admin, uninstalled, reinstalled as Admin, and have ran it as Admin each time. I also did not get the option as shown above to actually install the ACSOM platform. Please help; this "out of the box" experience is very disappointing. My StarSense arrives in a few days and I would like this to be ready and waiting. Thank you!