Starry Night and Windows 7 Compatibility

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    Starry Night 6 is fully compatible with Windows 7. 

    There are however two areas where people have encountered some issues:

     

    Installing Starry Night (downloadable versions):

     

    Please see this KB article here: https://support.simulationcurriculum.com/entries/21202443-downloadi...

    Installing Starry Night (disc based versions):

    1) If your disc only lists Windows XP and Mac OSX as supported operating systems download and install the latest version of Java: http://www.java.com/

    2a) If your Starry Night disc lists Vista on it as one of the supported operating systems it will also work on Windows 7, and you do not need any special installation instructions. Simply insert the disc and let the installer run.

    2b) If your disc only lists Windows XP and Mac OSX as supported operating systems, the following compatibility mode instructions are required, as you don't have a Windows 7 compatible installer.

    To use an older installer on Windows 7, follow these steps (java must already be installed - see above):

    • With the disc in the drive, click Start -> Computer.
    • Double-click on your optical (DVD/CD) drive to view its contents. (Ignore or cancel the program if it starts to install.)
    • Right-click on the Setup or Install icon and choose "Troubleshoot Compatibility."
    • Follow the instructions on screen. If you are asked for a compatibility mode, choose "Windows XP."

    The program should now successfully install.

    If you want to install older Starry Night software (version 5 or earlier) on Windows 7, you can try this same method.

     

    Graphics card drivers.

    If you have upgraded to Windows 7 on a computer that used to run Windows XP or Vista, you may need to update the driver software that controls your graphics hardware.  Update your driver using the instructions in this KB article here: https://support.simulationcurriculum.com/entries/20282276-graphics-card-drivers

    Note that if your graphics hardware is not supported on Windows 7, the manufacturer may not provide drivers for that operating system at all. As a last ditch effort, you can try installing Window Vista graphics card drivers if Windows 7 drivers are not available, but there is no guarantee that they will work.

    You can also try visiting the Microsoft Windows 7 Compatibility site to get more information on drivers and hardware compatibility.

    Comments

    • Avatar
      Leonard Ellul-Mercer

      I have just installed this software (Starry Night 6 pro) on my new Window 7 laptop. All seems to work well, except that the time does not show, while the date section shows well. Can this problem be fixed.

      Thank you

    • Avatar
      Leonard Ellul-Mercer

      I have just installed this software on my new Window 7 laptop. All seems to work well, except that the time does not show, while the date section shows well. Can this problem be fixed.

      Thank you

    • Avatar
      Seeam2

      I cannot install from the Version 6 disk for XP and Mac OS X to a new Windows 7 computer. I've tried all of the instructions listed. The Sky Data folder is there. The Uninstall folder is there. The exe file and such are not there, however.

      Please get back to me as soon as possible. Thank you!

    • Avatar
      Seeam2

      I'm having the same issue as Leonard. Any help is appreciated.

    • Avatar
      Keiron Smith

      Missing time is a Quicktime bug.  The issue is resolved by updating to 6.3.3 and then 6.4.3 (for consumer) or 6.4.6 (for education).  Go here:

      http://www.starrynightsupport.com/softwareupdates

      Pre Windows 7 Version 6 discs need to be installed using compatibility mode.  If the disc only says "XP/Mac" on it then you need to do the following:

      First, Install the latest version of Java from http://www.java.com .

      Second, install using compatibility mode. With the disc in the drive, click Start -> Computer. Double-click on your optical (DVD/CD) drive to view its contents. (Ignore or cancel the program if it starts to install.) Right-click on the Setup or Install icon and choose "Troubleshoot Compatibility." Follow the instructions on screen. If you are asked for a compatibility mode, choose "Windows XP."

      If the disc says "XP/Vista/Mac" compatibility mode is not required on Windows 7.

      If you continue to have difficulty please submit a ticket.

       

    • Avatar
      Andres Ugueto

      Hello! I just bought the enthusiast 7, but I cannot install the program, because it's not compatible with Windows 7 64. Is there any other way I can install it?

    • Avatar
      Keiron Smith

      Please submit a ticket request for assistance.

      https://support.simulationcurriculum.com/anonymous_requests/new

      Thanks!

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