Originally from ticket #6344.
After inserting my copy of Starry Night Pro Plus (bought in 2007 or 2008) into my laptop purchased in 2010, I put in Disk 1, then I get asked for Disk 2. But when I put in Disc 2, it only runs for about 20 seconds before I get a message that says "Done" When I click on that, I get a message that says "Starry Night may not have installed correctly." Nothing else happens. No program installed. When I choose "Re-install with recommended settings" from the next prompt, that prompt closes and nothing happens. What gives?