There was a problem opening the preference file, try throwing it out and start again (Windows)

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    After updating to version 6.4.3 you receive an error message saying "there was a problem opening the preference file, try throwing it out and start again."

    Solution:

    Right-click the Starry Night application in the (C:)-->Program Files folder and choose "Run as Admin".

     

    On Windows 8 to run as Admin see here:

    https://support.simulationcurriculum.com/entries/22636776-run-as-administrator-windows-8

    Comments

    • Avatar
      Fryerpeter

      Excellent - this worked for me

    • Avatar
      Alice Caoduro

      Not working for me

      I have SN8 and Win10

      Can you help me?