Error message: Starry Night quit unexpectedly (OSX and Starry Night and English is not first language)

Keiron Smith
Updated : September 26, 2019 18:12 Created : February 28, 2012 21:29

In some instances, Starry Night will crash during start up if non-English languages, in particular Asian languages, are selected in the OSX preferences.

To resolve the crashing please try the following:

System Preferences ---> Language & Text ---> Select the Language tab ---> Drag English to the top of the list.

Starry Night has difficulty using the Asian word characters. We apologize for the inconvenience.

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Comments

Ted Hopkins January 08, 2017 02:29

My Starry Night Enthusiast 7 does this now and English has always been my default Systems Preferences language. This was not a problem when I first upgraded to 7 but has become a problem recently and I can no longer get into my Starry Night Enthusiast 7.

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Keiron Smith January 08, 2017 02:59

Hi Ted,

I've created a ticket for you. We'll get you fixed up. Hang in there.

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cristina del viejo September 20, 2019 14:26

Hi, I need urgent help, I have the Starry Night Celestron SE installed and I need to change the language to Spanish, read about the system preferences but I can't find it in which tab is it? Greetings and thank you

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Keiron Smith September 26, 2019 18:12

Hi Christina,

Starry Night is English only at that this time.

Sorry.

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