Keiron Smith
Problem #1:
You upgraded to Windows 10 - you're trying run Starry Night software and you have encountered difficulty getting the app to successfully run.
Solution:
Please read this KB article here and update/install a Windows 10 graphics card driver:
https://support.simulationcurriculum.com/entries/20282276-graphics-card-drivers
Problem #2:
While it is possible to install Windows 10 on many older computers Windows 10 is not always officially supported by the manufacturer of that computer, nor the manufacturer of the graphics card in that computer. If Windows 10 is not officially supported on your computer/graphics card then there will be no Windows 10 graphics card driver available for you to install.
Starry Night requires support for OpenGL. Support for OpenGL comes with the graphics card driver.
NO Windows 10 graphics card driver = NO support for OpenGL on Windows 10 = NO Starry Night software on Windows 10.
Bottom line, you need full graphics driver support for Windows 10 on your computer. If you do not have graphics driver support then Starry Night will not run.
Is Windows 10 supported on your computer? That requires a little bit of research - start with KB article linked above and contact your computer manufacturer support department for clarification.
See a complete list of intel graphics cards supported on Windows 8 and Windows 10 here
Search for Nvidia and Windows 10 driver support here
Search for AMD and Windows 10 driver support here
It is nice post.
7 months on from post- I have just purchased a Dell computer with installed Windows 10; hope to upgrade Starry night (from v3!); do I understand that v7 should work right out of the box?
Hello Alasdair,
If the Dell computer came with Windows 10 installed on it originally, you should have no problems with installing Version 7 on it.
Best,
Sophie
Here is the link working:
https://support.simulationcurriculum.com/entries/20282276-graphics-card-drivers
How do I know what graphics card I need? Windows 10 runs fine on this computer
HI Ewald,
Please read this KB article here and update/install a Windows 10 graphics card driver:
https://support.simulationcurriculum.com/entries/20282276-graphics-card-drivers
new just learning
readed carefully but cannot find any solution to my problem, I have 2 nVidia in sli mode, (1650Ti o), w10 well supported, but as soon I click 'go there' on Starry Night it crash, I can only see the stars from my home position or it will crash.
I'm using the latest driers and computer is weekly updated.
Currently it's useless without a fixing, :(
I had this problem recently with Starry Night Pro 7 on Windows 10. Follow the tips:
1. update the graphics card drivers
2. uninstall the Starry Night
3. delete (or rename) the folder "C:\ProgramData\Simulation Curriculum"
4. reinstall the application with default options. Do not select custom installation.
After that my Starry Night stop to crash when I choose "go there" to any star or planet.
Error Message "Invalid Registration Number" , when trying to purchase newer version "ProPlus8", however the number is correct. Recently upgraded from "Windows Pro7" to "Windows Pro10", and both previous versions :ProPlus6" and "ProPlus7" work on this computer. (Although, for some reason I get flashing and double planet and star labels, even on the old operating system)
Hi Dan,
We will take up your issue as a private ticket. Thanks!
I get the error message: To find a version for your PC, check with the software publisher.
I downloaded the one for Windows 10, which I am running on my laptop, and everything is up to date, so I am not sure why I cannot install the software I downloaded; which is Starry_Night_Celestron_8.0.6.1988
Please help.
la version del programa no es compatible con windows 10 , enviarme una version compatible para este sitema operativo ,gracias