THE MSVCR100.dll file is not missing on the system folder of my Windows 10 laptop but Starry Night 8 says it is when the program executes. Starry Night installs ok on my desk top PC.

Same problem Win 10 pro desktop, go to link and get message file not found tried reloading as admin still get error. What next?

This is really poorly designed software. On two different computers I had problems opening the program. On both computers it said the .exe file was missing or in the wrong place. It didn't seem to launch reliably within Program Files either. On one computer it FINALLY loaded and worked correctly. On the other it said that this same .dll file listed above is missing. I installed the C++ update, but I'm still getting the same error message. How can companies be so incompetent that their software doesn't even load directly after installation on multiple computers because of missing files and wrong file paths in their own program?!

Hi Roger,

Please install BOTH C++ components. One of them will resolve the error message.

https://www.microsoft.com/en-us/download/details.aspx?id=26999

1. vcredist_x86.exe
2. vcredist_x64.exe

Thanks!

I installed both, uninstalled the program, rebooted, and reinstalled it, and the same things are happening. When I try to launch it, it says the .exe is not found. I manually open the Program Files folder, go to Starry Night Celestron 8, and open the .exe file there. It still says that the .dll file is missing, which can be solved by reinstalling the program.

Is there any other solution for this? Had the same issue and it's quite frustrated

Hi Roger,

Please install BOTH C++ components. One of them will resolve the error message.

https://www.microsoft.com/en-us/download/details.aspx?id=26999

1. vcredist_x86.exe
2. vcredist_x64.exe

Thanks!

Hi Keiron,

Are you blind or stupid? Did you not see that Roger said he already installed both of those things? Why would you repeat the same exact advice you previously gave which was already followed? But since we are repeating things, I will repeat what Roger said, since you clearly didn't read it:

"I INSTALLED BOTH, UNINSTALLED THE PROGRAM, REBOOTED, AND REINSTALLED IT, AND THE SAME THINGS ARE HAPPENING"

Did you get it that time? Should I repeat it once more? Or are you not allowed to deviate from your script? Blink twice if you are being held captive by people forcing you to repeat useless tech support advice.

Way to go, Charles! You saved the day, six months later. Thanks so much!