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iTunes Family Sharing

Dirk Hofmans

December 04, 2017 22:36

Answered

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I bought skysafari 5 pro for my iPad and try to install it on my wifes iPhone 6s plus. We share our apps with family sharing. But I seen not to be able to install the app on the iPhone withouten haring to buy it again for 7.99 €. Why?

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2 comments

• 
  Keiron Smith December 04, 2017 22:38 Official comment

  Hi Dirk,

  This is a question for iTunes Support.  We have nothing to do with the Family Sharing setting in iOS.

  Thanks!

• 0
  
  Tim Campbell December 05, 2017 04:22

  Go into both devices.  Copen “settings” -> ‘iTunes & App Store”.  

  Make sure both devices are using the same account and that this is the account you used when you purchased the app.  The purchase is tied to that Apple ID.