New post
0

[Bluetooth]* SS7 Connection Crashes Connecting To Basic Encoder And Bluetooth

Trying to connect my Alt-Az. Push-to Dobson via Basic Encoder and Bluetooth always leads to the app crashing down when trying to select my telescope in the settings.

11 comments

  • 0
    Avatar
    Keiron Smith

    Thank you for the report.  Developers are reviewing this issue.

  • 0
    Avatar
    Keiron Smith

    Please provide the following info:

    1. App and version.  See Help > scroll to the bottom.
    2. OS version
    3. Device and model

    Thanks!

  • 0
    Avatar
    romionthefly

    SkySafari 7 Pro for Android, latest update 07.12.2022, Version 7.1.4.0, Device Samsung Galaxy S9, Android Version 10

    Thanks!

  • 0
    Avatar
    romionthefly

    @KeironSmith: do you have any feedback on the above already, please?

  • 0
    Avatar
    Keiron Smith

    Developers are aware of the issue.

    Thanks!

  • 0
    Avatar
    romionthefly

    @KeironSmith: please can you give me feedback here? I cannot connect since 12/2022 already and need a solution asap. Many thx.

  • 0
    Avatar
    romionthefly

    Hi.

    Did you manage to fix the bug described above? If not, could you please send me a link to the Android November 2022 version, as with that it still worked connecting my scope via Bluetooth!?

    Many thx and kind regards,

    Roman.

  • 0
    Avatar
    romionthefly

    Would it be helpful to send you some screenshots from the app?

  • 0
    Avatar
    romionthefly

    Keiron Smith: Please would you send me a link for the Android 6 Pro version instead, without having to pay for it again, please. I cannot wait longer and it does not seem that there is anything done to solve the issue... thanks, Roman.

  • 0
    Avatar
    Keiron Smith

    Roman, 

    Previously purchased versions of SS6 are always available for download in Google Play Store.

    ​On your new Android device > Google Play Store app > Manage Apps and Subscriptions.

    That said, we have a beta ready for testing.

    Beta Testing SkySafari 7 (Android Only) - Read EVERYTHING To Participate!

    Carefully read the instructions.

    Please send me your Google email address to participate.

    Send your Google email address to ksmith@simcur.com

    This invite is also available to anyone else in this thread that wants to beta test.

    Thanks, Roman!

  • 0
    Avatar
    romionthefly

    Kiron, I did not buy the 6 Pro version. Just thought that you‘d provide it to me for free instead, because the 7 is not running on my device.

    Have sent you my email adress.

    Thanks,
    Roman

Please sign in to leave a comment.