Originally from ticket #14599.
Hello
I am having difficulty setting my 'home' location. I have tried all of your guidance above. I have tried selecting from your list of cities, entering the Lat/Long co-ordinates and even tried using the (tiny) map option (postcode does not work). While I can find my location (London UK), I cannot seem to get Starry Night to accept it as my home/default location. I can (temporarily) move my location using the map. However the map is so tiny (it does not seem to be zoomable) that this is pretty hopeless.
I am effectively stuck in 'S Hertogcabosch in the Netherlands.
I have tried everything I can think of. I have restarted the programme etc.
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Hi Rex,
What is the exact numerical values in Lat & Long that you are trying to enter?
Keiron Smith
Starry Night & Sky Safari Software Support Team
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Hello
I am sorry that I missed you.
When I set my home address in the system I used the Lat/Long coordinates that I got off Googlemaps for my location.
I do not know how to go back into your system to check exactly what numbers I put in, though they should be correct, as I ‘cut and pasted’ them directly (rather than transcribing them).
I have done this again (from google maps) and the result is:
51°31'42.0"N 0°01'57.8"W
Rex
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Hi Rex,
We are not finding any issues with the program in regards to entering long/lat for home location.
Please see this screenshot: http://cl.ly/image/3H303Q1w3q2j
Please enter the long/lat exactly as you see it entered in the screenshot.
Does that help?
Keiron Smith
Starry Night & Sky Safari Software Support Team
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Thank you very much
That seemed to work!
Rex
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An excellent result, Rex! Enjoy SN7!
Keiron Smith
Starry Night & Sky Safari Software Support Team
