Hundred+ logged observations covering approximately a dozen objects (observed from 2020 thru 2024) in lists now show as UNRECOGNIZED. I only use Sky Safari. Was there a recent software update/object format change that would make them disappear from SS Pro 7. Bode’s Nebulae, Sagittarius Star Cloud, Crescent Nebula, NGC 2841, NGC 4036, NGC 4752 are the biggest “offenders”. I am unable to open any of the observation details and they show as UNRECOGNIZED in observing lists as well. While I can switch to the new object entry for unlogged entries, it will be difficult to recreate previous observations (especially notes). Help! Jeff
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35 comments
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Keiron Smith Official comment DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/3524
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bruce lamoreaux Jeff, I see the same. Do you get this in the observations window?
Bruce
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Jeffrey Wiemeri Yes! And what is worse: Go to your logged observations list, sort on name, you will a whole list of orange “unrecognized” (how I ID’d the ones with issues).
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Jeffrey Wiemeri 
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bruce lamoreaux I see that all of my observations are still in LiveSky so at least they are not lost. Are you able to see your observations in LiveSky?
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Jeffrey Wiemeri Yes, thank goodness. But still this is very annoying as my observing lists won't show 'unrecognized' items on the display and I will have to manually correct all this (and look up RA & Dec numbers to determine which Bode's and which Crescent, etc.) They had to have done something to the data base to trigger this.
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bruce lamoreaux A week ago they updated to version 7.2.5. It says that database issues were fixed but apparently there are still "issues".
This forum is followed by Simulation Curriculum so they will probably reply to the problem soon.
I don't think that you will have to do any manual corrections. The observation list is loaded from LiveSky (or cloud storage) when you update the app or change devices running SS7. Give it some time to work out.
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Keiron Smith Jeffrey,
Please provide the following info with every report.
- App and version. See Help > scroll to the bottom
- OS version
- Device make and model
Thanks!
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Keiron Smith Not to worry, devs will fix this asap.
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Keiron Smith Jeffrey, Timothy,
Please also provide a screenshot of the following:
Settings > Storage > "Cloud Storage ID"
Thanks!
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Jeffrey Wiemeri App: SS7 Pro, version 7.5.2
Device: iPhone XR, iOS 17.6.1
Cloud Storage ID: poP2qvBj38
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Jeffrey Wiemeri I upgraded to iOS 18.1.1, issue is still there. No change.
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Keiron Smith Bruce,
Please also provide a screenshot of the following:
Settings > Storage > "Cloud Storage ID"
Thanks!
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Jeffrey Wiemeri 
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Jeffrey Wiemeri Here is a screenshot of mine if needed :->
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Jeffrey Wiemeri BTW, On CN Dave "StarryNightGuy" stated: "The app is just having trouble finding the objects, because some of the catalog numbers (in the databases) have changed in 7.5.0. We're working on making it more forgiving searching for the objects, but I can't reproduce your issue, even with those exact objects, so I'll need more details." Hopefully the details I am providing help.
Jeff
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Dave Whipps Jeff,
With your "Cloud Storage ID" I can access ( and duplicate to my personal computer, for debugging) your observing data. Are you ok with me doing that?
- Dave
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Jeffrey Wiemeri Sure! (sorry for the late response, with family for Thanksgiving)
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Dave Whipps Jeff,
When I open your lists/observations in the latest version of SkySafari, everything seems ok.
To be clear, a list created on SS6 (or even earlier versions of SS7) could very possibly show the bug you're seeing... I just can't see it, after copying your exact data.
If you open the latest version of SkySafari 7 (7.5.2), can you point me to a few of your lists/observations that you're sure exhibit this problem?
Thanks,
Dave
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bruce lamoreaux Dave,
I have the same issue SS 7.5.2 (1125) iOS 18.1.1 iPad Air M2
But on LiveSky all observations are good.
This unrecognized object appears in Observe - Observations and in any Observation List .
Bruce
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Dave Whipps Thanks everyone for your patience. I'm uploading a build to TestFlight right now that should resolve these issues. If any of you could test it out, that would be great. Version 7.5.3 (1126). It should be available later tonight.
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Keiron Smith If anyone needs access to TestFlight please follow the instructions here:
Beta Testing SkySafari 7 (iOS Only) - Read This To Participate!
Thanks!
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bruce lamoreaux I do not see SS 7.5.3 (1126) in TestFlight.
I did pull down to refresh also.
iOS 18.1.1 iPad Air M2
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Dave Whipps It was just approved. Try again. (Are you on our Beta Test team?)
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bruce lamoreaux Yes I am testing beta. I'm probably a PIA in that group.
I've just downloaded 7.5.3
Thanks
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bruce lamoreaux I just took a look at the unrecognized objects in the observation lists and Sessions. It looks to be fixed.
iOS 18.1.1 iPad Air M2 - SS7 7.5.3 (1126)
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Jeffrey Wiemeri I am not on the beta test team. I will put in a request.
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Jeffrey Wiemeri I was able to install the beta. Fix worked! No more “unrecognized objects”. Thank you! Look forward to it being incorporated into next formal SS7 drop.
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Jeffrey Wiemeri New issue with the fix (while orange unrecognized goes away lists, lists dont pick up having observed objects). I will post in beta testing forum.
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Andre Bergeron I have the same problem with one of my iPads. Both iPads are the same MK2L3VC/A iOS 18.6.2 same cloud 4xm3on7jd7 SKYSAFARI 7PRO, 7.6.1 (1156). Complete removal and reinstall application on “defective” iPad today with no resolution, still have [unrecognized] I read all the comments on this post. Example GAIA 2630285835187212288 is ok on one iPad and unrecognized on the other. Same settings on both iPads. Thanks for your help. Not really interested for beta testing for now. Language French.
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