I made a session and two corresponding observations on my tablet that aren't syncing to my phone. It looks like everything is synced to LiveSky, but only the session and details are showing up on my phone. I can change the time of the session on my tablet and it syncs through to my phone, but the two observations still aren't showing. This happened to me a right after SS6 came out as well. I tried waiting, opening and closing the app, pulling down to force refresh, nothing works. Eventually, after waiting an hour, it randomly showed up. Since this may not be repeatable now, I at least wanted to report it for the future if it keeps popping up.
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Votes
3 comments
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Keiron Smith Thanks, Chris! I have asked the LiveSky developers to review your report here.
Please include your:
- SS6 version(s)
- iOS version(s)
- iOS device(s)
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Ros Hartigan Hi Chris,
Thanks for reporting. Can you tell me a little bit more to help us track this down?
1) What version of the app do you have?
2) What devices are you using the app on?
3) About how many observations do you have?
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Chris Hey Ros--
I'm using the most up-to-date versions of SS6 Pro on Android on both the phone and tablet, Galaxy S8 phone with Android 8 and Galaxy Tab S2 with Android 7.
I had hundreds of observations that ported over from the old versions of SS but there's just 2 in the session that wasn't showing up yesterday. I'm also seeing a lag in the loading of the observations when I boot up sometimes using my tablet. For example, when I boot up and go straight to Observations and click a session, it shows 0 for maybe 15 additional seconds or so, then I go back and some are showing up. This is separate from the 2 that weren't showing up for several minutes yesterday after numerous tries to get it synced.
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