0

[Bug - Needs Path To Reproduction] SkySafari 6 Pro on macOS 10.14 Mojave - Telescope Menu Greyed Out, Can Not Connect To Scope. SkySafari 5 Pro Works Fine (Needs Further Testing - Anyone Else Have This Issue?)

Colin Grace

October 12, 2018 13:07

None

Follow

SkySafari 6 Pro for Mac: Contents of 'Telescope' menu greyed out. OK in SF 5 Pro Mac OS 10.14.

Comms via SkyFi - Same installatio0n with SF  5 Pro is perfect.

• Facebook
• Twitter
• LinkedIn

6 comments

• 0
  
  Keiron Smith October 16, 2018 18:54

  Hi Colin, 

  Please attach a screenshot of what you see.  Please also attach a screenshot of everything listed under Connection Type.

  Thanks!

• 0
  
  Colin Grace October 17, 2018 07:35

  

  Hi Keiron - thanks for getting back - here is the menu - I imagine 'Connectioon Type' is in here somewhere it is under 'Setup..." in SF5

• 0
  
  Keiron Smith October 17, 2018 17:01

  The panel is grey, indeed.  Also, the Scope Control Panel is checked; i.e. the telescope control panel is out of the monitor somewhere, it looks like this:

  

  Can you see the scope control panel on your monitor, along with the rest of the SkySafari app window?

• 0
  
  Colin Grace October 18, 2018 08:03

  The scope control window is there.....on the complete window

  

• 0
  
  Keiron Smith October 18, 2018 14:00

  Does this not resolve itself if you quit and restart the app?

• 0
  
  Colin Grace October 18, 2018 15:58

  No, I can clear this control and nothing changes. Many restarts (and computer reboots) dont help. the curious thing is that SS5 works fine - just starts up and the Telescope menu is there and alive. Have you tried on Mac OS10.14, but Ive no reason to believe that is the issue. Even when Im not connected to the wifi SS5 shows the telescope menu but SS6 does not.