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Celestron CGEM II + Celestron WiFi Module + SkySafari 6 Plus (Android) = 3 Star Alignment Fail

Brandon McFarland

November 06, 2018 05:08

Answered

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Equipment: CGEM II with WIFI, skysafari plus on Android

Issue: Skysafari not letting me align to more than 2 stars. 

Discription: 

Asks me to slew to first star in eastern sky and align. Good.

Stars aligned: 1

Slew to another star in eastern sky and align. Good. 

Stars aligned: 2

Now it asks me to slew to a star in the western sky. I find a star and hit align and it then immediately goes back to saying Stars aligned: 1 and to go to the eastern sky and align. For some reason it cant align on a 3^rd star

I have done this over and over and I get the same result every time. Ive rebooted my phone powered off and on the telescope. Same result. Any help?

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8 comments

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  Keiron Smith November 06, 2018 16:18

  Hi Brandon, 

  Are you using Celestron WiFi to connect; e.g. a Celestron WiFi Module or SkyQLink?

  Thanks!

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  Brandon McFarland November 06, 2018 16:41

  Hi Keiron, im using a Celestron WIFI Module. Also, i can get the telescope aligned using the Hand Control just fine, but i really want to get the app working for all the features it has. 

• 0
  
  Keiron Smith November 06, 2018 17:17

  Hi Brandon, 

  When using Celestron WIFi are you doing the complete alignment using SkySafari?  Or, are you using the hand controller in anyway as part of the alignment process?

  Thanks!

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  Brandon McFarland November 06, 2018 17:49

  I do not use the hand controller at any point (i used the hang controller as a separate test). I understand that if i use the app, I have to use it from start to finish in the alignment process. 

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  Keiron Smith November 06, 2018 17:54

  Hi Brandon, 

  When it cant align on a 3^rd star you must get an error message?  I need to know exactly what that error is.  Please attach a screenshot here.

  Thanks!

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  Keiron Smith November 06, 2018 17:55

  Or, attach whatever the message is that you see when you hit align on star 3.

  Thanks!

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  Brandon McFarland November 06, 2018 18:01

  I dont receive any error. it just simply goes back from saying 2 stars aligned to 1 star aligned and to go to the eastern sky to calibrate a second star. have you ever heard of this problem before? should i try uninstalling the app and reinstalling?

• 1
  
  Keiron Smith November 06, 2018 19:25

  You could try reinstalling the app.  After if that doesn't fix it you'll have to contact Celestron support as they are the ones responsible for the alignment code in SkySafari.  And, if you do contact them please update this discussion with their solution.

  Thanks!