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SNPP8 Keeps Crashing On macOS (Solution In This Case: Trash The Prefs, Read On!)

Jean-Claude JESIOR

February 15, 2019 16:56

Answered

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SN8.0.2.1701beta keeps crashing on one Mac but not the other.
Shaders off doesn't help.
Restart, reset PRAM, etc.. doesn't help.

Reinstall SN8 doesn't help.

I would like to know which files/folders should I delete to start from scratch.

Here is the Apple crash log

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4 comments

• 0
  
  Keiron Smith February 15, 2019 17:06

  Hi Jean-Claude, 

  Please copy and paste the crash log into a reply here.

  Thanks!

• 0
  
  Keiron Smith February 15, 2019 17:08

  You can also try deleting/renaming the Pro Plus prefs folder folder:

  (OS X)  /Users/<YourUserName>/Library/Application Support/Simulation Curriculum/Starry Night 8 Prefs/Pro Plus

  Then restart the app.  Register again.

  Thanks!

• 0
  
  Jean-Claude JESIOR February 15, 2019 17:28

  I copied the folder Pro Plus from one Mac to the other and it worked.

  Thanks

• 0
  
  Keiron Smith February 15, 2019 17:39

  An excellent result, Jean-Claude!