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Why Does SkySafari 5 Plus Not Show Images That Should Be Available? (Answer: Needs More Info)

Hi, i have Sky safari plus 5 in androis, it does'nt show some images, it says that "This inage is only available with the pro and plus version ok sky safari, not the lite version" please fix it, tnak you.

11 comments

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    Pedro Braganca

    Hi Ricardo, can you show me a screenshot of the error message? Which specific images? Thank you.

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    Ricardo Ramirez

    sure, this is a screen capture, thank you.

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    Pedro Braganca

    Hi Ricardo, thank you for the screenshot.  I'm going to private message you with a redeem code for SkySafari 6 Plus Android.  We're no longer updating version 5 and this will be the best way to get you up and running smoothly.  

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    Ricardo Ramirez

    Thank you Pedro, what do i have to do? can you give me more information?, i will be waiting for your message.

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    Pedro Braganca

    Hopefully you received my email with the redeem/promo code.  To redeem on Android follow these instructions: https://support.google.com/googleplay/answer/3422659?hl=en

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    Ricardo Ramirez

    Not yet, i`ll see my email again and let you know about it.

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    Ricardo Ramirez

    Hi Pedro, i have not recive the redeem code, can you send me an email please?, thank you

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    Pedro Braganca

    Hi, it was sent to the hotmail account used to register for this forum - can you check if it's correct? I can resend it just in case.

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    Ricardo Ramirez

    please resent it, i did not recive it, thank you.....by the way, where can i see if the email addres is correct, i can`t find it in my profile.

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    Pedro Braganca

    Hi Ricardo - you can send me your email to pedrob@simcur.com - but please check the spam/junk folder of your hotmail account.

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    Pedro Braganca

    Got your email and replied - hopefully you got it.  If not, you might have to give me another email address or i can text the code to a phone number.

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