After following the installation instructions using my Registration Number and User Name, the download started and looked typical. A new Icon appeared on my home page with the Starry Night Pro8 emblem. I clicked on it, then the "open" item on the pull down menu, and .............. NOTHING HAPPENED, BUT A BLANK PAGE. Where do I go from here? I have owned and been working with computers in the mid 1980's. I am looking to reach someone in Customer Support ..... no help yet. Another week or so without success, and I try to get my money back. Please help if you can. Thanks.
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3 comments
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Keiron Smith Patrick,
You did not reply to the ticket. Did you resolve this issue?
Thanks!
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Hector Jose No. I have problems with the ambient sound. Seems it does not work, I can't move the button in the options tag. And another problem is that the program does not save the changes I made, for example the creations of new moons on the planets.
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David Majors On a previous Dell Laptop I ran into this issue.
I found that running SN in Admin Mode solved that particular issue.
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