Not sure why my previous request has been marked solved

Joseph Luciani

October 23, 2020 15:56

Answered

I'm sorry if I've missed something, but I don't know why my request as to why my SkySafari kept losing connection was designated, "solved." Previously I asked whether the random disconnect problem could be caused by the mount, the wifi module, or SkySafari. The vendor who sold me my VX mount said he felt it wasn't the mount. He felt the WiFi module was at fault (I'm trying to contact Celestron). My question to you is whether this could be a problem with the SkySafari app?

IPad Pro version: 13.6.1

SkySafari 6 Pro, version: 6.7.5.0

Celestron Advanced VX mount

Thank you for any suggestions you might have,

Joe

Keiron Smith October 23, 2020 17:10

Jospeh,

Your community post is here:

https://support.simulationcurriculum.com/hc/en-us/community/posts/360052012933-Random-Connection-Failure

The community post discussion is not closed. Your ticket was solved.

Please continue to discuss and ask questions in your community post linked above.

Please do not create new posts, like this one, about the same topic.

This post in now going to be closed, and locked.

Click the link above to return to your original community post.

Thanks!

Not sure why my previous request has been marked solved

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