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[StartUp]* SkySafari Fails To Run On Android (Fix Coming Soon!)

Neil Landscape

July 10, 2021 16:39

Planned

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Skysafari no longer opens, it just flashes and closes down.

6.8.4.1

Android Tablet 7.1.1

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6 comments

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  Keiron Smith July 12, 2021 18:07 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/903

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  Chris July 10, 2021 16:40

  You might try uninstalling and reinstalling if you haven't already.

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  Neil Landscape July 11, 2021 18:08

  Already did that, no change.

   

• 0
  
  Keiron Smith July 12, 2021 19:07

  Thanks for your patience, Neil.  We are working on it.

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  Keiron Smith July 15, 2021 14:06

  Neil,

  Please try uninstalling, disable data, reinstall using WiFi only.

  Reinstall using Google Play Store app (on your device) > My Apps and Games

  Let us know if that makes any difference.

  Thanks!

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  Keiron Smith July 22, 2021 22:48

  Neil,

  Please install the latest version.  

  Thanks!