SS6 Pro Crashes + Possibly Related To LiveSky Account (Can Anyone Else Reproduce This Issue?)

Christoph Greschitz

October 30, 2021 17:35

None

Hi,

After updating to the new version of SS6 pro, it ran for 30sec to 5min before it crashed. Reading through similar posts in this forum I deinstalled it. After installation it downloaded the extra datafiles successfully and I logged in to my LiveSky account. Then SS6 freezed after 30sec and crashed another 30sec later after each start of SS6. The first 400 objects of my observing lists showed up.

I went on to install it again, this time without logging in to LiveSky. The app is stable as of now but I would very much like to get access to my observing lists and ideally my observations as well. Unfortunately SS6 never downloaded the previous observations after deinstallation as I mentioned in my previos posts.

https://support.simulationcurriculum.com/hc/en-us/community/posts/360049852073-How-do-I-prevent-SkySafari-6-pro-from-failing-to-load-my-Observing-Lists-and-resetting-edited-Observing-Lists-

SS6 pro version is 6.8.6.3, running on Android 9, Samsung Galaxy S8

Christoph

Keiron Smith November 19, 2021 20:35

Kyle Hendicks Jairo Peralta

Keiron Smith November 25, 2021 20:15

Christoph,

Please send me your observing list with 400 objects.

ksmith@simcur.com

Thanks!

Keiron Smith December 23, 2021 18:36

Thanks, Christoph! I've asked Kyle Hendicks to review the info you shared.

As we are now in the holiday season it is possible you will not receive a reply until the new year.

Happy holidays!

Christoph Greschitz December 23, 2021 19:07

Sure Keiron,
A few weeks more or less aren't much of an issue.
Merry Christmas!

SS6 Pro Crashes + Possibly Related To LiveSky Account (Can Anyone Else Reproduce This Issue?)

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