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[UX Issue]* Why Do SkySafari 7 Pro Planet Rising Notifications Sound The Same As When Receiving SMS Messages?

Jim Mosley

November 17, 2021 13:33

Planned

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The sound effects are not working g on Sky Safari 7. When planet risings occur I get the same sound as a text. With my Sky Safari 6 Plus it has a very distinct sound but not with Sky Safari 7 Pro. Sound effects are turned on also.

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7 comments

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  Keiron Smith November 26, 2021 17:55 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/1629

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  Keiron Smith November 17, 2021 20:58

  Jim, 

  1. What app and version? Please look in Help > scroll to the bottom.
  2. What iOS version?
  3. What iOS device?

  Thanks!

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  Jim Mosley November 17, 2021 22:32

  SS7 Pro
  IOS Version 14.8.1
  IOS Device is iPhone XR

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  Keiron Smith November 26, 2021 17:55

  Thanks, Jim, we will take a look at it.

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  Jim Mosley January 23, 2024 16:21

  Any idea why I no longer get audible alerts at all now. Notifications are on and sounds are also turned on.

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  LOTHRIC KNIGHT April 21, 2024 00:00

  Skysafari 7 Pro version 7.4.0.0
  Samsung s20+ android version 13
  Sometimes I receive notifications, sometimes not, sometimes they're a few hours early and sometimes late.
  All settings are correct on phone and in app (everything it turned on) battery is set to unrestricted for SS7, I've uninstall and reinstall, same issue. The location/time is set and it stays correct.. but notifications are not working.

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  Keiron Smith April 22, 2024 18:49

  Please see here: Why Don't Notifications And Notification Sounds Work Properly On Samsung Note 8 With Android Pie? (Answer: The Android OS Is Too Restricted - Read On!)