Keiron Smith
After purchasing a downloadable version of Starry Night, you will receive an email from the Starry Night Store. The email is called "Registration and Download Details." If you cannot find the email, please check your spam/junk folders.
Downloading and installing Starry Night - instructions are different for PC and Mac.
Inside the Registration and Download Details email, you will find the following:
WINDOWS PC DOWNLOAD & INSTALL INSTRUCTIONS:
1. If given the option, choose "Save" and save to your desktop (so you know where the installer will be once the download is complete) or remember that the default downloads location is into your "Downloads" folder. The installer looks like this:
On Windows, the installer will be called starrynightpro8.exe
2. If you are using Internet Explorer and encounter any difficulty downloading (i.e too slow, stops, incomplete, etc.), try Firefox or Google Chrome instead. This is very important!
http://www.mozilla.org/en-US/firefox/new/
3. Once the download is completed, double click the starrynightpro8.exe file to run the installer. If you double click the starrynightpr7.exe file, and it does not run for any reason (or you get any error message, i.e. archive corrupted), then the download did not successfully complete ,and you must re-download the installer.
Note, you can download the installer onto any computer and from any location, and then transport it to your computer of choice by disk or USB drive (if your internet is slow, this may be advisable).
If you are having difficulty downloading Starry Night, please be sure to cancel any other torrents/downloads/streaming running in the background.
About Windows Defender!
If you encounter a message that says Windows Defender protected you PC by preventing Starry Night from starting, please choose "More Info" and then choose "Run Anyway".
When the Starry Night installer starts click on Next.
4. Please check the button next to I agree the terms in the License Agreement, and then click on Next.
5. Click on Typical. If you are a more advanced user, go ahead and choose the other options as suitable.
6. Click on Install.
7. Click on Finish.
Now Run The Program!
8. The Starry Night Pro 8 app icon may be located on your desktop screen (right-click > and OPEN it), or you can search for Starry Night Pro 8 in your Search Menu.
Or, right-click and OPEN the .exe file. You can find the .exe file in the default installation location C:/Program Files (x86)/Starry Night Pro 8/starrynight.exe
9. Enter your registration information in the registration window. If you are having any trouble with this, please see this article: https://support.simulationcurriculum.com/entries/21085366-How-to-register-Starry-Night-software-downloadable-version-
10. If after setting your home location you receive the following "Starry Night...needs to close" error message please see this graphics card KB article here:
https://support.simulationcurriculum.com/entries/20282276-graphics-...
Note: the error message seen above can also be displayed when Starry Night is Initialing OpenGL during start up. See the linked KB article above.
MACOS DOWNLOAD & INSTALL INSTRUCTIONS:
1. The Mac installer will by default be found in your Downloads folder. The installer looks like this:
2. Once the download is completed, you can double click the starrynightpro8.dmg file to run the installer.
If you double click the starrynightpro8.dmg file and it does not run for any reason (or you get any error message, i.e. archive corrupted), then the download was not successfully completed and you must re-download the installer.
Note, you can download the installer onto any computer and from any location and transport it to your computer of choice by disk or usb drive (if your internet is slow, this may be advisable).
If you are having difficulty downloading Starry Night, please be sure to cancel any other torrents/downloads/streaming running in the background.
3. The following window should open up. Please click on the icon to start installing Starry Night Pro, and follow the steps listed below.
Click on Continue.
Click on Continue & Agree.
Click on Install.
Enter you macOS Master Password.
Wait for the installer to finish the installation.
Click on Close.
4. Starry Night will be installed in the macOS Applications folder. Run the Starry Night program and register when prompted.
5. Enter your registration information in the registration window. If you are having any trouble with this, please see this article:
How To Register Starry Night 8
Will you be offering us the ability to download the "Offline Data Download" (full data and images for offline installation) for Pro Plus 8...like you did for Pro Plus 7? This was very helpful me the last time around because i often find myself without any sort of internet connection for months at a time. Also I'm the sort of person that likes to have a backup stored on an external harddrive just in case my computer decides to go wonky and I'm forced to wipe my computer and start fresh.
I can't get past the install Wizard, ask for which prerequisites to install, only 2 boxes can be checked, I click next and get an error message that it can not install as the prerequisites was not correctly installed. I am now stuck with a 300$ telescope I have no idea how to use, very disappointing
I changed my laptop and unfortunately can't find my installation program for starry night pro plus 8 anymore
Is there a way to download this program again?
Thanks in advance
b.rudolf
Log into your account not this forum account..main site where you can purchase the program. In your account should be where your purchases are. Click your purchase and you should get a link to download your purchase
sorry i tried to log into the account unfortunately my e-mail is not known there although i bought starry night pro 6 and 7 and plus pro 8
I hope you can help me
Thanks in advance
b.rudolf
I would suggest putting in a support ticket (I'm just a user...not someone who works for the company)
https://support.simulationcurriculum.com/hc/en-us/requests/new
b.rudolf,
All previously purchased downloadable versions of Starry Night can be acquired here:
http://www.starrynight.com/retrieve/
Or, submit a new ticket request for assistance.
Thanks, Richard, for your help.
Is there any advice for how to install/use on a Chromebook?
Debra,
Chromebooks are not supported.
You can install SN8 on:
Windows 10 (Windows PC)
MacOS 10.13 or higher (Macbook, iMac)
We also develop Celestron's SkyPortal app (FREE) and SkySafari (FREE and PAID) which you can install on:
iOS (iPhone, iPad)
Android
https://www.celestron.com/pages/skyportal-mobile-app
SkySafariAstronomy.com
Thanks!
Bonjour aller vous faire une mise à jour ? et serait-il possible d'avoir une traduction en français de starry night pro plus 8 merci d'avance
Hello, go and give you an update? and would it be possible to have a French translation of starry night pro plus 8 thanks in advance
Thomas,
Starry Night is only available in English.
We also develop Celestron's SkyPortal app (FREE) and SkySafari (FREE and PAID) which you can install on:
iOS (iPhone, iPad)
Android
https://www.celestron.com/pages/skyportal-mobile-app
SkySafariAstronomy.com
Both SkySafari and Sky Portal are localized in French.
Thanks!