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Why Is Google Play Refunding My SkySafari 6 IAPs? (Answer: Fix Coming Soon!)

Manuel García-Viñó Sánchez

July 14, 2021 10:51

Planned

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I have purchased the "Interactive HR Diagram" extension three times. It installs and works fine, but after a few days I receive a purchase cancellation message from Google Play and the extension is uninstalled. Same for "Apollo missions".
What can I do?
Thank you. Best regards.

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5 comments

• 
  Keiron Smith July 14, 2021 18:16 Official comment

  DevOps reference: https://starrynight.unfuddle.com/a#/projects/7965/tickets/by_number/896

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  Chris July 14, 2021 13:05

  You might check this thread

  https://support.simulationcurriculum.com/hc/en-us/community/posts/4404099806871--UX-Issue-SkySafari-Pro-On-Android-Cancelling-The-PGC-And-GAIA-IPA-Extension-Purchases-Answer-Fix-Coming-In-Next-Update-

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  Keiron Smith July 14, 2021 18:16

  Manuel, we are working on a fix.

  Thanks, Chris, for sharing the link!

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  Manuel García-Viñó Sánchez July 16, 2021 19:31

  Thanks.

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  Keiron Smith July 22, 2021 22:47

  Manuel, 

  Please install the latest version.  

  Thanks!