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Starry Night | User Support

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Why Is Starry Night Not Saving My Sites? (Answer: User Needs To Provide More Info For Troubleshooting) David Majors 1 comment 1 vote Answered
Can I Still Use Starry Night From 2003? (Answer: Old Versions Of SN Do Not Install On The Latest Versions Of Windows 10 And MacOS, Please Upgrade To SN8) Rosie Lawson Lass 1 comment 0 votes Answered
How To Remove The Search Pane From Starry Night 8? (Answer: Use The Close Button) John Switzer 2 comments 0 votes Answered
How Can I Download Starry Night Celestron To My Chromebook? (Answer: SN8 Is Only Compatible With Windows 10 and MacOS) Michael zagursky 1 comment 0 votes Answered
How To Fix Error Message "The Planet Data File Could Not Be Found. Try Reinstalling From Original Disks"? Robrt Hntr 14 comments 0 votes Answered
Error Message on opening SNF file David Majors 1 comment 0 votes None
Why Is Starry Night Pro Plus 8 Not Saving Equipment And FOVs? (Answer: Login To And Use LiveSky - Read On!) Dale Chamberlain 6 comments 0 votes Answered
como puedo cambiar el idioma en starrry night José Antonio Márquez Botello 1 comment 0 votes None
[User Report] Is Starry Night Pro Plus 8 Fully Compatible With MacOS Big Sur? (Answer: So Far, So Good!) Andre D Ficklin 1 comment 0 votes Answered
Is Starry Night Pro 8 MacOS Big Sur Compliant? (Answer: Yes, SN8 Has Been Tested Against the Next OS Release, But Please - Read On!) Andre D Ficklin 5 comments 0 votes Answered
Does SN8 Calculate Lunar Ground Illuminance Values? Stephanie Villella 1 comment 0 votes None
Starry Night 8 Pro Plus Issues With Latest Update (Answer: Now Works!) moody hameed 1 comment 0 votes Answered
AI_RecycleBin Folder Jsessions 4 comments 0 votes None
Custom Installation Fails Jsessions 4 comments 0 votes None
Why Can't I See The LRO Planetary Moon Map Imagery For Lunar Surface in Starry Night Pro 8? (Answer: When Installing Choose The Complete Option) William C. Burton 1 comment 0 votes Answered
[UX Issue]* How To Control Number Of Nebulae Labels & Constraint Options In Starry Night Pro 8? (Answer: Read On!) Raymond Lindsley 5 comments 0 votes Planned
Why Is There No USBserial Connection Option Available On My Macbook? (Answer: A MacOS-Specific Driver Is Required) Kevin Whitcomb 3 comments 0 votes Answered
Is Starry Night Enthusiast 8 Compatible With Meade LX600 + AutoStar II Controller (Answer: No. Pro 8 or Pro Plus 8 Is Required For Telescope Control) Jim Riviere 2 comments 0 votes Answered
Camera FoV Rotation In SNP8 Is Relative To Alt-Az (Answer: Test The Beta) Tom Wideman 10 comments 0 votes Answered
[Needs Path To Reproduction] Why Is The Whats New Panel Empty? (Is Anyone Else Experiencing This?) Ken Hollywood 1 comment 0 votes Answered
Help, unfortunately I have not been able to register my code as it is telling me that I have already registered it. My mistake initially now trying on mac but download is not happening. Ian Rice 1 comment 0 votes Answered
How To Get The Time Zone Correct And Hour In Starry Night Pro Plus 8 (Answer: Use Observe > Sites > New To Create New Locations) Antonio 13 comments 0 votes Answered
How Can I Get Technical Support Via Phone? (Answer: Phone Support Is Only Available After An Initial Ticket Has Been Submitted) Uhlan 1 comment 0 votes Answered
[Needs Path To Reproduction] Why Are User Defined Objects Deleted On Restart? (Is Anyone Else Experiencing This Issue?) David Ford 12 comments 0 votes None
Meade LX200GPS + Windows 10 + Ascom Error Message "Connecting Failed To Warm Reboot. Power Cycle The Autostar II And Reconnect." (Solution: Read On!) Fred-frensch 0 comments 0 votes Answered
Problem Getting Starry Night Pro 8 To Start From The Icon Patrick Grabowski 4 comments 0 votes None
How To Resolve MSVCR100.dll Error Message? (Answer: Read On!) 傅丹 3 comments 0 votes Answered
How To Find Asteroid 2011 ES4? (Answer: Read On!) markusd112 1 comment 0 votes Answered
Installation Error "The Starry Night 8 Setup Exits Prematurely" & Log File Errors 1711 & 1603 (Solution: Right-Click And Choose Run As Admin) Keiron Smith 0 comments 0 votes Answered
Why Do I Get An Error Message "The Internet Update Failed Or Was Canceled By The User"? (Solution: VPN Blocked Download) Keiron Smith 8 comments 0 votes Answered