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Beta Testing SkySafari 7 (iOS Only) - Read This To Participate!

Invitation to iOS Users:

Everyone here in the Community Forums (with an Apple iOS device) is invited to participate in the beta-testing cycle :) 

Your beta-testing feedback, whatever you can contribute, will be invaluable to the success of SkySafari 7!

 

How to Apply:

Please reply here (in a comment below) if you can help us at this time.  Please outline your experience with SkySafari, including what versions of SkySafari you have run previously, what telescopes you are controlling, what kind of astronomy you are involved in, if you are a power user, etc.  Please do not post requests to join the SS7 beta in other forums, as they will not be accepted.  If you're reading this you can reply here.

When you are officially invited to participate you will see and have access to the SN7 Beta Testing forum.  The SS7 Beta Testing forum is hidden until you are invited to participate.  When you are accepted, you will be notified via a TestFlight email and then you will be able to both view the SS7 beta forum and download the SS7 beta app.

Please note, not all applicants will be immediately included in the beta-testing.  So, if you apply and do not hear back please be patient.

*** If accepted to the SS7 beta-testing forum please do NOT report bug/issues on this post.  See below for workflow ***

 

The Process:

As you find bugs/issues in SkySafari 7 please first review the current discussions in this beta-testing forum (which is hidden until you are invited).  If your bug/issue has already been identified please comment on the existing post.  If your bug/issue has not been identified please create a NEW post in the SS7 Beta Testing forum. 

For clarity regarding this bug reporting process please see the Example Bug Report (hidden until you are officially invited)

Please do not submit tickets with bugs/issues.

 

How To Follow The SS7 Beta Forum:

As part of your participation we would appreciate that you follow the SS7 Beta Testing forum.  Following a forum means you will receive email updates when anyone creates a NEW post or comments/replies to one of the existing posts. This is important for two reasons.

  1. Following the forum ensures you receive email updates regarding all admin communications to the beta testers.  If admins make a post asking for assistance you will get an email update with that post.
  2. Following is also very important so that you have an on-going status report regarding bugs/issues identified, confirmed, requiring further testing, or have been resolved, etc.  This will help you stay on top of the overall process, and ensure you are not duplicating efforts where issues are already known and resolved.

 

To FOLLOW the SkySafari 7 Beta Testing community forum please see here.  Note, you must have been invited first, and have access to the forum before you can follow it.

 

 

Replying to Email Updates:

When you follow the SS7 Beta Testing forum you will receive email updates regarding new posts (and comments, if opted for).  Please do not reply to email updates using the "Reply" function.  Please first use the "View the comment" link to open the community forum post, then reply to the post.  

This point is crucially important - so please understand the image below (this an example of an SS7 Beta Testing email update as seen using my web browser Yahoo email account).

If you use the email update "Reply" function your reply will not be added to the community forum discussion.

 

TestFlight:

In order to participate you will need to have TestFlight installed on your iOS device(s).  You can download and install TestFlight from this link here:

https://itunes.apple.com/ca/app/testflight/id899247664?mt=8

 

How to Use the Community Forums:

For clarity regarding how to use the Community Forums (posting/replying/following) please see here:

How To Sign Into The Community Forums (Required For Posting And Replying To Topics)

Browsers Supported by Simulation Curriculum Community Forums (Cookies Must Be Enabled)

How To Use Your New Community Support Forums

  

Beta Testing Summarized

Please...

  1. SIGN IN or create account on this Simulation Curriculum support website.
  2. REPLY to this post (in a comment below) in order to apply to the SS7 Beta Testing group.
  3. When invited to join the beta testing, download and install the iOS TESTFLIGHT app.
  4. FOLLOW the main SS7 beta forum to be kept up-to-date of any new posts (bug reports) and discussions thereafter (you get email updates).
  5. REVIEW previous beta testing discussions before posting your bug report.
  6. COMMENT on bugs already reported.
  7. Create NEW posts for bugs not yet reported.
  8. Follow the bug reporting GUIDELINES when reporting or commenting on bugs.
  9. Do NOT reply/comment to email updates.  Instead, VIEW the post first, then comment.
  10. Post any questions, about anything to do with the beta testing, in the beta forum.  We will reply to you there. 

Thank YOU! 

We are very excited about the up and coming release of SS7 and we're looking forward to working closely with everyone involved in the beta testing.

Again, this is only for Apple iOS devices, at this time.

 

Please let me know if you have any questions.

 
Date Votes

258 comments

  • -1
    Avatar
    mark mcintosh

    I have had this issue for a year and am very willing to help if still need.
    I am using iOS 14 running 17.5.1.
    Started with SkyPortal about 4 years ago - add SS6 plus when it first came out (that I am using now) - also have SS7 plus and pro. I do visual only with Celestron EVOLUTION 8HD EDGE.
    I can also test with an external Celestron WiFi.

  • 0
    Avatar
    Keiron Smith

    Thanks for joining the test, Mark.  You have been added and should now have access to the beta via TestFlight.  Look for an email from Apple.

  • 0
    Avatar
    tom.guercio

    Hey Keiron, as per our email correspondence here I am. I’m happy to help. Sock it to me. To reiterate, I am running skysafari7 pro on an iPhone 15 pro max. I have no experience with any other version of sky safari. I have been having an issue where the bullseye disappears from the interface when using the Celestron star sense preset and only comes back when the connection is turned off and reset. 

  • 0
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    Keiron Smith

    Tom, you have been added to TestFlight for beta testing, thank so much!  

    Please do not reply here with your feedback.  Create a new post in the Beta Forum.

     

  • 0
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    Keiron Smith

    Hello iOS Beta Testers!

    The 7.5.0 (1113) beta presently available introduces Data, Data and More Data!

    See the release notes here:

    SkySafari Beta 7.5.0 Release Notes - Introducing Data, Data and more Data!

    And, please follow the established process for bug reporting (see original post in this thread).

    Thanks sooooo much!

  • 0
    Avatar
    Keiron Smith

    Thank you for the reports that have come in so far!  

    Developers are working fast and have fixed a lot of issues.

    We would appreciate feedback from as many beta testers as possible, so if you can, please, install the 7.5.0 (1115) beta and let us know what is wrong with it.

    Thanks so much for all your help!

  • 0
    Avatar
    Pkolano

    Hi,

    Would like to join to see if it's going to resolve my issue with app crashing/freezing when tapping on Tsuchinshan.

    Using latest iOS.

  • 0
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    Eric Klaszus

    Pkolano, I have exact same issue. SS7 freezes every time I tap on Comet Tsuchinshan-Atlas. Never have experienced this with any other object.

  • 0
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    Keiron Smith

    This is not the place for bug reports or the discussion of issues.  Please follow the instructions (in the original post) for beta testing.  Post in the appropriate forum.  Thanks!

  • 0
    Avatar
    Keiron Smith

    Hello iOS Beta Testers!

    Today, developers released beta version 7.5.2 via TestFlight.  

    Many bugs have been fixed and developers are hoping this could be the last beta before public release.

    We are only receiving a couple of reports about issues at this time.  This could be good or bad.

    This is good if there are no more bugs to fix.  But, bad, if you just haven't had the time to test the beta.

    So, please, before we release this to the public, take a moment to test over next couple of days, and let us know if we are missing anything important!

    YOU are invaluable to your community!

    Thank YOU!

  • 0
    Avatar
    tom.guercio

    Hey Kieron. I’m sorry to do this to you again bud, after I found that bug I left test flight to see if it would fix itself. I’m locked out again. Can you get me back in please? My email is the same.

  • 0
    Avatar
    tom.guercio

    I won’t leave TestFlight again thinking it’ll reverse the damage lol

  • 0
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    Keiron Smith

    Tom, you are back in the beta. Thanks!

  • 0
    Avatar
    John Petterson 
    Yes I can help.  iPad Pro 11" with V17.6.1, Losmandy G11 with the Losmandy controller, G8 and AZ8 with OnStep controllers, several others.  Both visual and A/P usage.
  • 0
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    Keiron Smith

    John, you are already in the beta, and it shows have already installed 7.5.1 (1118).

    Please open TestFlight and update to 7.5.2.  Thanks!

  • 0
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    tom.guercio

    Thanks Kieron, StarSense preset still won’t synch with the camera. Do you want me to make a new bug thread?

  • 0
    Avatar
    bruce lamoreaux

    Keiron,

    There are many bugs that are marked as "Planned" in the iOS beta test forum.  Is the next release going to include the fix to these issues? Or are we testing to see if these have actually been fixed?

    Bruce

     

      

     

  • 0
    Avatar
    tom.guercio

    Good question ^

  • 0
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    Keiron Smith

    I've updated the posts with development status.

    Please discuss and bring attention to the issues using the beta testing forum and posts.

    Thanks everyone!

  • 0
    Avatar
    K E

    Need access to troubleshoot camera not opening  with ss7 

  • 0
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    Timothy Kamp

    Joining the Beta testing program to test the Camera issues in SS7’s current StarSense functionality as reported last weekend.

  • 0
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    Keiron Smith

    K E Timothy Kamp you've been added to TestFlight.  Thanks!

  • 0
    Avatar
    Timothy Kamp

    Hi Keiron! Received the TestFlight invite, installed the app and redeemed the app, newer version is now installed. Tried to access the Beta forum for iOS testing but I’m still not authorized yet.

  • 0
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    Keiron Smith

    Please try again Timothy Kamp

  • 0
    Avatar
    Timothy Kamp

    Hi Keiron! Now it works. Updated Tom’s reported issue with my own test results since we have the exact same problem, don’t want to double report the same issue again

  • 0
    Avatar
    Solaris

    I would like to be a beta tester to test the StarSense alignment

  • 0
    Avatar
    Keiron Smith

    Solaris you have beed added to the beta.  Thanks!

  • 1
    Avatar
    Tylerpatterson776

    Hi, I would also like to beta test the Starsense alignment with my 8 inch reflector. Thank you

  • 0
    Avatar
    Keiron Smith

    Hi Beta Testers, 

    Developers have released another beta - version 7.5.2 (1122) - which should fix many of the issues that have been reported.

    Please take a moment to update to the latest version, verify whether your issues have been resolved, and let us know in your original post(s) in the beta-testing forum.

    Thank you all again for all your help and feedback.

    Our community thanks YOU as well!

  • 0
    Avatar
    Keiron Smith

    Hi Beta Testers, 

    Developers would like you to PLEASE give the new databases careful consideration.

    Is everything good, or there are issues that need to be addressed?

    Please let us know in the beta forum.

    Thanks sooooooo much!

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