Starry Night 8 | User Support
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Important! Starry Night 8 Is Fully Compatible With macOS 10.15 Catalina (Answer: Catalina Compatibility Update Released)
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[UX Issue] How To Delete, Edit And Create New Locations/Sites? (Answer: Observe > Sites, Read On!)
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How To Fix Error Message "The Planet Data File Could Not Be Found. Try Reinstalling From Original Disks"?
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Why Is Starry Night Pro Plus 8 Not Saving Equipment And FOVs? (Answer: Login To And Use LiveSky - Read On!)
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[User Report] Is Starry Night Pro Plus 8 Fully Compatible With MacOS Big Sur? (Answer: So Far, So Good!)
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Is Starry Night Pro 8 MacOS Big Sur Compliant? (Answer: Yes, SN8 Has Been Tested Against the Next OS Release, But Please - Read On!)
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Why Can't I See The LRO Planetary Moon Map Imagery For Lunar Surface in Starry Night Pro 8? (Answer: When Installing Choose The Complete Option)
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[UX Issue]* How To Control Number Of Nebulae Labels & Constraint Options In Starry Night Pro 8? (Answer: Read On!)
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Planned
Why Is There No USBserial Connection Option Available On My Macbook? (Answer: A MacOS-Specific Driver Is Required)
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Is Starry Night Enthusiast 8 Compatible With Meade LX600 + AutoStar II Controller (Answer: No. Pro 8 or Pro Plus 8 Is Required For Telescope Control)
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Camera FoV Rotation In SNP8 Is Relative To Alt-Az (Answer: Test The Beta)
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[Needs Path To Reproduction] Why Is The Whats New Panel Empty? (Is Anyone Else Experiencing This?)
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Help, unfortunately I have not been able to register my code as it is telling me that I have already registered it. My mistake initially now trying on mac but download is not happening.
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How To Get The Time Zone Correct And Hour In Starry Night Pro Plus 8 (Answer: Use Observe > Sites > New To Create New Locations)
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How Can I Get Technical Support Via Phone? (Answer: Phone Support Is Only Available After An Initial Ticket Has Been Submitted)
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[Needs Path To Reproduction] Why Are User Defined Objects Deleted On Restart? (Is Anyone Else Experiencing This Issue?)
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Meade LX200GPS + Windows 10 + Ascom Error Message "Connecting Failed To Warm Reboot. Power Cycle The Autostar II And Reconnect." (Solution: Read On!)
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Installation Error "The Starry Night 8 Setup Exits Prematurely" & Log File Errors 1711 & 1603 (Solution: Right-Click And Choose Run As Admin)
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Why Do I Get An Error Message "The Internet Update Failed Or Was Canceled By The User"? (Solution: VPN Blocked Download)
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Why Is Callsito One Hour Earlier Than What Starry Night Pro 4 Says? (Answer: Please Upgrade To SN8)
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