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Why Are Some Audio Tours Not Playing? (We Can Not Reproduce - Is Anyone Else Experiencing This?)
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How Come USB Is Not Available As An Option On MacOS? (Answer: MacOS Driver Is Required - Read On!)
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Where Are SkySafari 6 Pro Settings Files Stored? (Answer: All SS6 Data Is Stored In Our Cloud - LiveSky.Com)
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Is CableWrap An Option When Using SkySafari 6 Pro + Celestron WiFi + StarSense But Without The Hand Controller? (Answer: Read On!)
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SkySafari 6 Pro Crashes On MacBook Air Running OS 10.10.5 (Answer: Minimum MacOS Supported Is Now 10.12)
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How To Connect SkySafari 6 Plus + SkyFi 3 + SkyWatcher EQ6 R Mount? (SkyFi Damaged)
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Where To Enter The Starry Night Celestron Download Access Code? (Answer: Read On!)
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Why Is Starry Night 8 SkyGuide Blank? (Answer: Ask Support For The Workaround!)
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How To Eliminate Lag Between Starry Night 8 And Orion Intelliscope XT10i? (Answer: Using The Hand Controller Input An Object To Locate - Read On!)
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On MacOS, Why Am I Prompted To Enter A Password When Installing Or Updating Software? (Answer: MacOS Security Requests You Enter Your Master Password)
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How To Resolve The "Windows Protected Your PC" Security Message? (Answer: Choose More Info > Run Anyway - Read On!)
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How To Set SkySafari 6 Pro To A Specific Date And Time? (Answer: Read On!)
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Why Is The SN8 Camera FoV Rotation In SNP8 Is Alt-Az, Not Polar? (Answer: This Is By Design And Will Be Reviewed Again For SN9)
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How Come Slecting "Pick Start Time" Shows A Blank Screen And There Is No Calendar Or Clock Visible? (Answer: Light Vs Dark Mode Bug - Read On!)
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How Come Starry Night Pro 8 Will Not Start On My Up-To-Spec Windows 10 Computer? (Answer: Read On!)
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Does SkySafari 6 Pro Work With The SimpleDream EQ3 By AstroGadget? (Answer: No, Because SkySafari Requires The Mount First Be Star Aligned Using A Numerical Hand Controller With An Internal Database)
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How To Determine The Accuracy Of Ancient Moon Phases? (Answer: Read On!)
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Where To Find Help Setting Up My New Celestron Telescope? (Answer: Contact Celestron Support For Hardware Related Inquiries)
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What Is The Password Request For When Installing SN8 On MacOS? (Answer: The Request Is For Your Master Password, And The Request Is Made From Your MacOS Security Software)
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Does Simulation Curriculum Offer Volume Discount Pricing For SkySafari 6 Pro? (Answer: No, Read On!)
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How To Migrate Android Apps From An Old Google Play Store Account To A New Google Play Store Account? (Answer: If Possible, Only Google Play Support Can Make This Happen, And Recent Requests Indicate They Will Not Migrate Apps)
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How To Migrate SkySafari On Android From One Google Account To Another? (Answer: Contact Google Play Support For Help)
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How To Connect SkySafari 6 Pro To iOptron CEM26 Mount With Built-In StarFi WiFi? (Answer: Choose ScopeType: CEM120 - Read On!)
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Have New SN8 DL Code And It Does Not Work On My Laptop (Answer: Read On!)
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How To Connect SkyFi 3 + SkySafari 6 Plus + iOS 14.4? (Answer: Read On!)
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Why Are The Help Screens Blank On SkySafari 6 Pro On iOS 8? (Answer: iOS 9.3.5 Is The Minimum Required)
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How To Export Sky View Video Without Rotating Field Like An Equatorial Mount? (Answer: Read On!)
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SkySafari 6 Pro Crashes On MacOS Catalina 10.15.7 (Answer: App Cleaner Used To Delete, Works After Reinstall - Read On!)
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How To Align Celestron StarSense Using SkySafari 6 Pro? (Answer: Read On!)
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Why Can't I Find SkySafari 6 Pro Custom Observing Lists After App Update On iPad? (Answer: Read On!)
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